Shipping Policy

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Shipping Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific shipping policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Shipping Policy. 

This website is operated by:
Company name: FAST BEAUTY RETAILING Co., Ltd
Address:  2층, 지형빌딩, 6 Gangnam-daero 136-gil, Gangnam District, Seoul
Email: contact@fastbeautyretailing.com
Business registration: 336-87-02136

1) Where We Ship

We currently ship worldwide.

Processing Time

Orders are typically processed within 1–3 business days] (excluding weekends and public holidays).

During peak periods or promotions, processing may take slightly longer.

Delivery Times (Estimates)

Delivery times start once your order has been shipped.

• Domestic shipping: 2–5 business days

• International shipping: 5–14 business days

These are estimates and may vary due to carrier delays, weather, or customs processing.

Shipping Rates

Shipping fees are calculated at checkout based on your location and selected shipping method.

• Standard shipping: calculated at checkout

• Express shipping: calculated at checkout

• Free shipping: available for orders over 30 USD

Order Tracking

Once your order ships, you will receive a confirmation email with your tracking link.

Tracking may take 24–48 hours to update after shipment.

Customs, Duties & Taxes (International Orders)

International orders may be subject to customs duties, taxes, or import fees.
These charges are determined by your local authorities and are generally the responsibility of the customer unless stated otherwise at checkout.

Address Accuracy

Please ensure your shipping address is correct at checkout.

We are not responsible for delays or delivery issues caused by:

• incorrect or incomplete addresses

• unavailable recipients

• refusal of delivery

If a package is returned to us due to an address issue, we may charge a reshipping fee.

Lost, Delayed, or Missing Packages

If your order appears delayed or missing, please contact us at care@theskindr.co.kr with your order number.

We will work with the carrier to investigate and provide the best possible resolution.

Damaged Packages

If your order arrives damaged, contact us within 48–72 hours]of delivery with:

• your order number

• photos of the product and packaging

We will arrange a replacement or refund where appropriate.

Split Shipments

In some cases, your order may ship in multiple packages. If this happens, you will receive separate tracking updates.

Contact

For shipping questions, please reach us at:
Email: care@theskindr.co.kr