Orders – How to place, change, or cancel an order.
How do I place an order?
Simply add your items to cart, proceed to checkout, and follow the payment steps. You’ll receive an order confirmation email once your purchase is completed.
Can I change or cancel my order?
We process orders quickly to ensure fast delivery. If you need to change or cancel, contact us as soon as possible at care@theskindr.co.kr. We’ll do our best to help, but changes may not be possible once your order is packed or shipped.
I didn’t receive a confirmation email. What should I do?
Please check your spam/junk folder. If you still can’t find it, contact us with your name and email used at checkout.